Job Summary
- Applications close:
- Job posted on: 10th May 2024
- Sydney > Lewisham
The St Vincent de Paul Society is a leading provider of community support services, whose values to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.
The Customer Service Officer will engage in survey conversations over the phone with people that the St Vincent de Paul Society NSW (SVDP) has assisted over the last financial year. The role will involve working in a team to directly call people we’ve assisted who have agreed to be contacted for research purposes. Through asking questions from a pre-determined survey, you will also record client responses.
The Membership, Volunteers and Regional Operations (MVRO) directorate requires survey data to understand the impact of SVDP assistance in the lives of people we’ve assisted. This information will allow for data-driven strategic decisions making to be made in relation to ongoing assistance support. The information will also be used to provide evidence for funding of SVDP programs and services.
If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.
The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.
Applications for this role will take you to the employer’s site.