Job Summary
- $54.1229 per hour
- Applications close:
- Job posted on: 9th May 2024
- Melbourne > Carlton
Connecting strength, capacity, and resources for greater impact, Safe and Equal is the peak body for Victoria’s specialist family violence services supporting victim survivors.
At Safe and Equal, we are committed to creating a diverse and inclusive organisation. We strongly encourage people from diverse backgrounds to apply to work with us, including Aboriginal and Torres Strait Islander people, people of colour and people from migrant and refuge communities, people of any age or gender, lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) people, people with lived experience of family violence, and people with disability. We also consider applicants regardless of contact with the justice system and experiences of criminalisation, consistent with our legal requirement.
We are committed to foster a work environment where everybody can bring their whole self, belong and succeed, and we are a proud Equal Opportunity employer who do not tolerate any form of discrimination or harassment. We celebrate and support difference and know that one size doesn’t fit all – we endeavour to be flexible, meet your needs, and support you at every stage of your contact with us.
Even if you think you do not fulfil all the requirements but still believe you are the right fit for the position, we encourage you to apply or contact us at [email protected] using the subject line: Operations Lead - Client and Training Services enquiry via EthicalJobs.
Safe and Equal's office is located in Carlton, with flexible and remote options available. We encourage applications from candidates based in rural and regional Victoria. We remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
Safe and Equal offers employees a monthly RDO option, individual annual Professional Development budget, generous leave benefits including (but not limited to End of Year Shutdown Leave, Gender Affirmation leave, Family Violence Leave and Cultural and Ceremonial Leave, and access to an Employee Assistance Program (EAP).
This role will lead the Client and Training Services team, which operates within the Operations, Quality and Governance unit. We’re a small team of highly motivated administrative professionals from a range of backgrounds whose primary purpose is to support colleagues across the organisation, and the wider sector in their training needs. The primary focus of this role is to ensure training and programs are delivered without a hitch, and to ensure a smooth and positive experience for both participants and trainers.
The ideal candidate will be skilled in using online systems and implementing robust processes; be a problem solver with an eye for continuous improvement; understand the importance of providing timely and quality customer service; and thrive in a fast-paced and collaborative work environment.
Here are some examples of what you will achieve in the next 12 months as Operations Lead, Client and Training Services:
We would also value experience working within an RTO environment delivering accredited courses, or similar experience working within strict guidelines and compliance standards.
For more information about the key responsibilities, pre-employment checks and salary expectations of the role, download the position description.
If you have questions about this position contact Sara Burgess on [email protected] using the subject line: Operations Lead - Client and Training Services enquiry via EthicalJobs.
A position description is attached.